FAQ

How the export works?

Once the seller is registered with our service, we give this seller a link to our wizard to approve our service on eBay and Amazon.

Our service connects to the seller stores by API, an interface that eBay and Amazon give to third party service like us.

All the actions by the seller can take up to 3 minutes. Once our service gets approved, we start doing the migration; everything done behind the sense that:

  1. We are getting all seller eBay items.
  2. We are learning the items and fitting settings to accomplish best matching for Amazon.
  3. Making export for 10 items an example for the seller.
  4. Once the seller sees and confirms the exported items, we complete exporting all the items.

How the synchronization works

Our smart sync service works in real-time 24/7.

The sync service doing the following actions:

Quantity sync

Keeping your items always at the same quantity on eBay and Amazon.

Examples:

  1. Sold item on eBay will update Amazon item quantity
  2. Sold item on Amazon will update eBay quantity.
  3. Reverse item quantity on eBay or Amazon will update them.

New item sync

Our source is eBay for every new item listed or relisted on eBay.

Our smart service will export to Amazon automatically in real time.

No action by the seller is required.

Reverse item

For every Reverse on eBay, item will update the item on Amazon.

It can be the title change, description or anything…

SEO

The service learning the items for a better match on Amazon.

Logs and alerts 

We keep and manage all the events that occurred in Amazon and eBay.

The philosophy behind our service is that sellers are busy people, and they don’t have time to login and manage multiple platforms.

ExportYourStore was created to let sellers dramatically increase their sellers without additional effort.

If you are an eBay seller expanding to Amazon, you can continue managing your products on eBay through:

Addition of new items, end items, change inventory quantities, etc.

Doing the hard work automatically and behind the scenes,

Making sure that the changes are reflected on Amazon quickly.

Is there a back end or admin area for the sellers?

The philosophy behind our service is that sellers are busy people and they don’t have time to login and manage multiple platforms.
ExportYourStore was created to let sellers dramatically increase their sellers without additional effort.
If you are an eBay seller expanding to Amazon, you can continue managing your products on eBay:
add new items, end items, change inventory quantities, etc.
We will do the hard work automatically and behind the scenes,
making sure that the changes are reflected on Amazon quickly.

How are auction type listings handled?

Unlike eBay, Amazon is a fixed-price marketplace and auctions are not allowed.
While exporting from eBay to Amazon there are two options for handling auctions:
1) Ignore auctions – Auctions will be ignored and won’t be exported to Amazon.
2) Export auctions – Our system will export auctions and list them on Amazon as fixed price listings.
The auction price on eBay will become the fixed price on Amazon (this price can be easily updated after the export, by the seller).

How often is the eBay-Amazon inventory synchronized?

Our Synchronize system is working in real-time on our side. Every change that happened on Amazon or eBay automatically update our system, while our system update eBay and Amazon. There is a battle neck on Amazon that causes the update to takes up to 15 minutes.

The process of exporting items from eBay to Amazon is challenging at times.

One of these challenges is exporting images. While sellers on eBay are allowed to upload images to the listings, or insert images into the description part of the listing, Amazon doesn’t allow this.

Our system locates the images on eBay (even if they are part of the description) and uploads them to Amazon during the export process.

How are images handled during the export process?

The process of exporting items from eBay to Amazon is challenging at times.
One of these challenges is exporting images. While sellers on eBay are allowed to upload images to the listings, or insert images into the description part of the listing,
Amazon doesn’t allow this.
Our system locates the images on eBay (even if they are part of the description) and uploads them to Amazon during the export process.

How are descriptions handled during the export process?

While eBay allows to include images, graphics and HTML code to item descriptions, Amazon doesn’t.
During the export we’ll strip HTML and other prohibited content from the description and only then export it to Amazon.
During the export process we review your eBay descriptions and configure our system to automatically adjust the descriptions to fit Amazon requirements.

How is the quantity of the items managed?

Our Inventory Synchronization Service is designed to let you continue managing your items as you always did.

If you are an eBay seller and use our service to expand your business to Amazon, you can continue managing your items on eBay, and we will make sure that your Amazon store is mirrored.

The number of items (quantity) will be exact and reflected on both platforms.

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My items required barcodes(UPC) on Amazon

You will get barcodes for free for all your items!!!!

We take care and manage all your items barcodes.

However, it’s very challenging to manage all the barcodes since there are a lot of rules regarding how to set the UPC for the item.

Do you supporting variations ?

Yes! And it works like a champ!

We are supporting all kind of variations

Which categories do you support?

We are supporting all eBay and Amazon categories.

witch sites(countries) you supporting ?

We are supporting all sites.

Also we can sync and export from different sites, for example, eBay UK to Amazon us.

We will cast the money to the US and doing all the works.

Are there additional costs?

No , just pick a plan .

Support Included?

We giving to our sellers VIP support , response up to 4 hours.
we helping our sellers with Amazon settings and amazon support ,
also for any modification that the seller needs we doing it as part of the support.

What about Refunds?

If you don’t like our service money back grantee

Can I change plan or cancel the subscription at any time?

There are minimum months registration.

The ideology is that we want to show you our powerful sync service.

Our service learning 24/7 your items to fit Amazon SEO and for best rating and matching.

Business Plan

3 months minimum

Professional Plan

2 months minimum

Professional plus plan

2 months minimum

FAQ didnt solve your problem?

feel free to contact us